Understanding Taobao Product and Seller Info

Each product on Taobao has a page with some basic information. This will help you figure out if it is the product for you. Understanding Taobao Product and Seller Info is important when you shop on Taobao. Let’s strated…

Understanding Taobao Product and Seller Info

1. URL of the listing

2. The product title

Make sure you completely understand what is being offered. Don’t assume what is being offered is what is in the picture. If you are wondering why the mobile phone in the image is being offered for 30rmb, it might be because what’s actually being offered is a case for the mobile phone. At the very least, run the product title through Google’s translator, and even better, ask the Seller to confirm that what you see is what you will get.

3. 价格 (Price)

4. 促销 (Discount/Offer) There are time-based discounts on taobao which is similar to eBay. The brackets states the time in which the offer expires.

5. 尺码 (Size)

6. 颜色 (Color)

7. Buy it now button

Despite the title of this button, clicking here will not commit you to buy it immediately. There are more confirmation pages ahead, so don’t worry if you accidentally hit it.

8. Add to cart button

9. Share this product

10. Collect this product

11. The Seller’s Taobao username, which may be in Chinese or English.

12. The Seller’s Feedback as a Seller. This is going to be the one you want to pay attention to. Look for the number of transactions and the number of icons — more is better. The icons may be hearts or diamonds. Hearts are good. Diamonds are better. Crowns are best.

13. Item as described

14. Communication

15. Shipping time

16. Percentage of good feedback as a buyer

17. When the Seller joined Taobao/When the seller opened a store

18. The Seller’s Taobao Registration Certificate

19. View all other items for sale

20. Add to favorite sellers

Now that you have a better understanding of Taobao Product and Seller Info, the biggest hurdle is over. Enjoy your shopping on Taobao now…

How to view Taobao Seller Rating (Feedback)

When you buy from TaoBao, there is so many buyer and seller, which one is safe to buy, there is some tips to help you safe buy on TaoBao. In this post, we will guide you How to view Taobao Seller Rating“.

Like Ebay, TaoBao have Feedback and Rate, feedback represents seller reputation as a TaoBao member. It’s made up of comments and ratings left by other members you have bought from and sold to.

For each transaction, TaoBao buyers and sellers can rate each other by leaving Feedback. Feedback consists of a rating and a short comment. When you understand how the numbers in a member’s Feedback Profile are calculated, it’s easier to evaluate a member’s reputation.

TaoBao member ratings are made of Heart(s) / Diamond(s) / Crown(s). These represent how many transactions the Seller has successfully carried through (seller gets 1 point for each positive rating, and -1 for each negative rating).

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What is Alipay – PayPal of China

what is alipayWhat is Alipay? Alipay is an escrow service that helps protect your payments when buying and selling on Alibaba.com. It is the only payment system used on Taobao, the eBay of China. Alipay is one of the leading third-party online payment system launched by Alibaba Group in China.

It is a payment platform used by individuals and businesses for making and receiving payments in a safer, easy-to-use, swift way. Alipay’s users are primarily buyers and sellers engaging in e-commerce transactions. During the year 2010, it was noted that this platform had facilitated over 8.5 million transactions on a daily basis and had over 550 million registered users. On 2012, Alipay has a whopping 700 million registered accounts.

Alipay operates in a similar manner to PayPal. The difference is that Alipay doesn’t release payment until after the buyer actually receives the item. When you make a payment using Alipay, your money is deposited and held securely in Alipay’s account. The money is only released to the supplier after you confirm your order was delivered in satisfactory condition.

You can also track delivery of your order at any stage using a unique tracking number for one of the following leading shipping companies: DHL, UPS, EMS, TNT, FedEx and SF Express. Alipay has arrangements with over 60 Chinese banks, Visa and Mastercard. See the full list.


What is Tmall – Amazon of China

What is TmallWhat is Tmall? Tmall is a shopping website whose former name is Taobao Mall. Taobao commenced a devoted Business-To-Consumer (B2C) platform called Taobao Mall to balance its Consumer-To-Consumer (C2C) market during April 2008. From then, the destination of Tmall (Taobao Mall) has been popularly known for its brand image and high quality products catering to the Chinese population. During November 2010, Taobao Mall initiated an autonomous web domain called tmall.com and the same was changed to Tian Mao (the Chinese name for Tmall) during January 2012.

Differences between Taobao and Tmall (Taobao Mall)

  • Tmall, a part of Taobao Mall was merged with Taobao dur­ing April 2008 as a Business-To-Consumer (B2C) platform, the one who joins Tmall must be a China-registered company.
  • Dur­ing Novem­ber 2010, Tmall, launched an autonomous web domain called as “tmall.com” in order to dis­tin­guish the list­ings made by Taobao Mall mer­chants, who were autho­rized dis­trib­u­tors or brand own­ers, from Taobao’s Consumer-To-Consumer (C2C) platform.
  • The prod­uct list­ing on Tmall is much stricter when com­pared to Taobao.
  • Unlike Taobao, Tmall requires a refund­able secu­rity deposit from com­pa­nies to list/market their products.
  • Normally, the Tmall stores display on top of the search result page when people search on Taobao.

Most popular brands that have made their stand at Tmall are Adidas, Dell, GAP, Lenovo, Lipton, Logitech, New Balance, Nine West, Nokia, P&G, Philips, Ray-Ban, Reebok, Samsung, Umbro and many more. See the entire list.

Tmall is the premier destination for authentic, quality products catering to increasingly sophisticated Chinese consumers. The goods have 100% quality guarantees. If you buy something unsuitable or have a big different with the real goods, the seller accepts return or change the goods without any reason within 7 days. Now you have better understanding “What is Tmall“.

What is Taobao – eBay of China

What is Taobao

What is Taobao? In other words, Taobao is alike to eBay except that the language used in this portal is Chinese, unlike eBay that uses English. Taobao with many independent stores listing their products and shipping directly to you. But these are not bidding auctions. The prices are all fixed ‘Buy it Now’ prices.

The Alibaba Group launched Taobao in May 2003. The portal offers a platform for B2C and C2C i.e. individual and business entrepreneurs to launch their own series of retail stores online. Taobao caters to consumers across Taiwan, Macau, Hong Kong and Mainland China.

During the year 2009, Taobao processed a payment of 20.83 billion Yuan and over 170 million registered users. The popularity of the website ever since has been on the rise, with higher registrations from several individual and business entrepreneurs who plan to make their stand in China. As per statistics, it was stated that the revenue transaction of this portal had doubled and gone up to 40 billion RMB during the year 2010, making Taobao “Asia’s Giant Retail Platform”.

Unlike Alibaba’s other ventures, there is no English version for Taobao. It is not because they can’t do it. Alibaba prove they can run successful English language sites.  It is because if Taobao was available in English, it would harm the success of Alibaba and Aliexpress.  Alibaba makes a lot more money per transaction on these sites than on Taobao. Thus the prices on these sites are usually higher than Taobao.

Differences between Taobao and eBay 

  • Taobao charges no list­ing fee for the list­ing of prod­ucts like eBay.
  • Taobao offers only “buy it now” auc­tion option while, eBay offers both “bid now” and “buy now” option.
  • Taobao lim­its its reach to the Chi­nese mar­ket while, eBay has a world­wide presence.
  • The buy­ers and sell­ers on Taobao use “Ali­pay” while, the buy­ers and sell­ers of eBay use “PayPal”.
  • Taobao is friend­lier in the Chi­nese mar­ket when com­pared to eBay, which, caters to the global market.
  • Taobao includes Taobao Mall (tmall.com) while eBay has no such feature.

The only way to get Taobao in English is to use an automated translation service like Google translate or using a good Taobao Agent. You can use this link to get Taobao in English. Remember it can only translate text, so images and flash will still be in Chinese! It also mucks the design up so you will have to put up with that as well. Now you have better understanding of “What is Taobao“.